Your plan and payments

Your plan is month to month, with no setup fee. Cancel anytime from your billing portal or by replying to any SwitchPoint email; cancellation takes effect at the end of the current billing month. Your plan is covered by the SwitchPoint Services Client Agreement you accepted at checkout. Your copy is at getswitchpoint.com/legal/agreement.

The 30-day guarantee

If you're not satisfied in the first 30 days after go-live, every monthly charge to that date is refunded. The 30 days count from go-live, not from the day you signed up.

The guarantee covers your monthly charges.

Questions about your bill

Reply to any SwitchPoint email, or use the Help link in your app, and tell us what you'd like to know. The same goes for any question about your plan.

Your customers' invoices are separate

Your SwitchPoint bill is separate from the invoices you send your own customers. On Automated Front Office, invoices you send from the app get automatic reminders until they're paid. Reminders cover only invoices sent from the app, not ones you send from other software. To take card payments on them, you connect your own payment account. We do that with you on your Launch Call if you want it.

Keep your copy

Save the link to your Client Agreement. It's the full statement of your plan's terms, and this page is only a short guide to it.