The switch your business has been waiting for

Every call answered.
Every lead worked.
Every review earned.

Get My Free AI Audit Hear it answer a call See packages

See where you’re losing calls, leads, and reviews.

See what you're missing out on →

  1. A missed call is a missed job.
  2. Every channel. One system.
  3. Flip the switch.
  4. AI tools, not another hire.
  5. Every call answered. Day or night.
  6. And it books the job.
  7. Or — missed a call? The AI texts them back.
  8. Seven touches over 14 days, automatically.
  9. Every job asks for a review. Every review gets a reply.
  10. The reviews Google reads.
  11. All of it in one dashboard you own.
  12. Calls, leads, reviews, bookings, payments — one place.
  13. On your phone, too.
  • Set up in days
  • No long-term contracts
  • 100% done for you
  • 30-day guarantee

What Changes

What changes for your business.

We install the AI that answers, follows up, and asks for the review — then hand you the keys. You run it; it runs your front office.

Voice AI

Never miss a call

Every call answered, day or night, and booked while you’re on the job — your AI voice receptionist.

Speed-to-lead

Never lose a lead

Miss the call and the caller still gets a reply, then a real conversation until they book — automatic text-back plus 14-day follow-up.

Review engine

Reviews that grow themselves

Every finished job turns into a Google review request, and every review gets a reply — your review engine.

All of it in one dashboard you own — set up for your business in days.

See it in action

Who it's for

Built for any business that answers its own phone.

Also painting, junk removal, remodeling, handyman, house cleaning, fencing, pressure washing, auto repair — and more: if customers call you, it fits.

The Evidence

The problem, in published numbers.

“Across home services, only 52% of calls are answered by a person.” — Invoca, 2026

78%

78% of consumers have abandoned a business because a call went unanswered — and 82% will call a competitor next.

Source: CallRail consumer survey, 2025

None of these numbers are ours — they’re published research, linked above. They’re the problem the Free AI Audit further down this page measures for your business.

The Foundation

Proven software, installed for your business.

Set up and tuned for you, yours to run.

24/7/365

every call answered, day or night

Automatic

every missed call gets a text back

Days

live in days, not months

  • Invoca measured home-services answer rates from 32% to 74% by trade; HVAC was 34%.1
  • Google charges Local Services Ads advertisers for a missed call during business hours when the caller stays on the line past 20 seconds.2
  1. Invoca, Home Services Lead Conversion Benchmarks Report 2026, published July 2026 (retrieved 2026-11-03).
  2. Google, Local Services Help, “How leads work” (retrieved 2026-11-03).

Plug it into your business and see what it’s worth.

See your numbers

Voice AI

The same AI that answers your customers.

It picks up every call, books the job, and never sounds like a robot — the exact AI that would answer your phone. Want to hear it? Call the demo line.

SwitchPoint demo

Demo line · ready

SwitchPoint Services

Connected

Speak naturally — it understands.

On your phone? Call (321) 334-5720

This is the same AI that would answer your customers' calls.

Add Voice AI to your business

Meet Jerry. Make the call.

Jerry is the AI receptionist we created for this demo. He answers for Tallwater Plumbing — a company that doesn't exist — the way yours would answer for you: every call, any hour, booked before the caller hangs up.

Say what your customers say:

  • "My kitchen sink's draining slow. Can somebody come out?" — he'll check the calendar and book a time.
  • "There's water pouring out of my water heater." — he'll walk you through the shutoff and take your number.
  • "Are you a real person?" — ask him.
or call (321) 334-5720

Recorded for quality. Nothing you book reaches a real plumber.

See it in action

What it looks like when it’s running.

Watch what happens the moment a call goes unanswered — and how the same system turns that missed call into a booked job, a five-star review, and a screen you can check from the truck or the office.

Missed-Call Rescue

A missed call is a missed job. Until now.

The text goes out automatically, before anyone picks up the phone.

Sample scenario

Sample scenario — without the text-back, John calls your competitor.

Review engine

Your reputation, compounding.

A review request after every job — and a professional reply to every review, drafted by AI.

More reviews, answered professionally — on autopilot.

Never lose a lead

The follow-up most businesses never do — running on its own.

Seven touches over 14 days, automatically — the leads you’d have lost, booked.

Illustrative sequence — the schedule your system runs on every new lead.

Command Center

Your whole front office, on one screen.

An example command center — sample data, shown to illustrate what you’d see at a glance.

Command Center · Mobile

Run the whole day from the driver’s seat.

Every text, web chat and missed call lands in one shared inbox — and the whole front office travels with you as a free app on your phone. Check it between jobs, reply in two taps, and see what’s booked without calling the office.

  • Texts, web chats and missed calls in one shared inbox
  • Reply between jobs — two taps, no laptop
  • See the day at a glance: jobs booked, messages waiting
  • Watch every lead move from new to booked
Sample data

Illustrative screens — the mobile view of the same system.

The Personalized Agentic System

One system, working every angle of your front office.

Reasoning AI at the core — reviving leads, answering customers, and briefing you, all at once.

Personalized Agentic System
SIMULATION · SAMPLE FLOW
Revives dead leads into booked jobs
Answers your customers 24/7
Briefs you every morning
Re-engages leads you forgot you had Turns your old database into new revenue Handles the repetitive questions Never leaves a customer waiting Flags your hottest leads first Tells you what needs you — and what doesn’t Follows up so you don’t have to Works the leads while you work the jobs A teammate that never clocks out Reasons and decides — not just replies Learns your business Knows when to bring in a human
Start My Setup

The cost of doing nothing

How much are you leaving on the table?

Pick your industry and adjust the numbers. See what missed calls could be costing you — then get your free scan and see how you show up.

48%

Source: Invoca, 2026. Across home services, only 52% of calls are answered by a person. The other 48% go unanswered.

Prefilled from HomeAdvisor, read Sep 15, 2026.

Adjust assumptions

our assumption — adjust it

Estimated revenue lost to missed calls

Estimated

$50.4K per year

$4,200 per month

How that figure is calculated, step by step.
Calls per month 50
Missed calls × 48% 24
Would-be jobs × 50% 12
Average job value × $350
Lost per month $4,200
Lost per year $50,400

$497/mo against $4,200/mo at stake

Estimated potential, based on the numbers you enter. 48% miss rate (Invoca, 2026), 50% close rate — our assumption — adjust it. Actual results vary.

Get My Free Scan

Free AI Audit

See how your business shows up when customers come looking — map visibility, reachability, response readiness, and reputation against nearby rivals.

Get My Free AI Audit

How It Works

Already built. We install it in your business.

No long builds, no risk — you see it working before you ever commit.

Walkthrough call

30 minutes

We go through your audit together, show you what it found, and show you the system running live.

We build your system

Within 14 days

One intake form from you — we configure everything. A website is a separate add-on, not part of the build; we’ll tell you on the call whether you need one.

Launch call

60 minutes

We walk you through it, you call your own AI, and it goes live.

Nothing goes live until you say so

Clear boundaries — you’re always in control

What the AI handles

  • Answers every call, 24/7
  • Texts back missed calls
  • Follows up with every new lead
  • Asks happy customers for reviews
  • Books appointments on your calendar
  • Answers common questions it’s trained on

What it hands to you

  • Urgent or complex calls — routed to you
  • The actual service and job work
  • Quotes and judgment calls it isn’t sure on
  • Anything outside what it’s trained on

Start with your free AI audit.

We show you exactly where you’re losing money — and what AI can recover. No obligation.

Get My Free Scan

Pricing

Start where you are. Scale when you’re ready.

No setup fees. No long-term contracts. Cancel anytime from your billing portal or by replying to any SwitchPoint email; cancellation takes effect at the end of the current billing month. Every plan includes setup, training, and ongoing support.

30-Day Satisfaction Guarantee

Every monthly charge refunded if you’re not happy.

Text + Chat

Essentials

The safety net — every missed call caught, every new lead answered.

$247 /mo

No setup fees — we build everything for you.

Best for: solo operators who miss calls on the job

  • Your front office, answered and organized — from launch day.
  • Every potential customer gets a reply, whether anyone is free or not — AI chat on your website answers questions, 24/7.
  • Every new lead gets an automatic text and email reply — no form submission waits on you.
  • No missed call goes unanswered — an automatic text reaches the caller.
  • Customers book themselves — an online booking calendar synced to your schedule.
  • A review request after every completed job — sent automatically, building your rating with every customer.
  • Every lead, call, and text in one app — contacts, conversations, and jobs in a single system, on desktop and phone.
  • A 60-minute onboarding training call — you leave knowing how to run it.

After checkout you’ll book your setup call — we build everything for you.

Start My Setup
Most Popular

Voice + Text + Automation

Automated Front Office

The whole front office on autopilot — calls answered, leads worked, reviews growing.

$497 /mo

No setup fees — we build everything for you.

Best for: businesses ready to automate the whole front office

  • Everything in Essentials, plus the automation layer that answers your phone and works your leads.
  • Your phone answered 24/7 — an AI receptionist that answers every call, handles questions, and books the job.
  • Structured follow-up on every lead — a timed sequence of texts and emails moves each inquiry toward a booked appointment.
  • AI-powered review management — requests and replies.
  • Fewer no-shows, fuller schedule — automated appointment confirmations and reminders for every booking.
  • Past customers brought back — scheduled re-engagement campaigns turn your customer list into repeat work.
  • Payments followed up automatically: reminders on every unpaid invoice you send from your app.
  • A sales pipeline from first call to paid — seven stages, loaded and ready on day one.
  • A 60-minute onboarding training call — you leave knowing how to run it.

After checkout you’ll book your setup call — we build everything for you.

Start My Setup

Reasoning Agents

Personalized Agentic System

Not rules that fire on a trigger — AI agents that reason about your business, grounded in how you actually work.

Priced to your build.

Best for: established teams with a lead database to mine

  • Everything in Automated Front Office, plus AI systems designed around how your business actually runs.
  • Your dormant lead list worked again — an AI agent reviews your old contacts, judges which are worth reopening, and reaches out by email.
  • Customer questions answered without you — a support agent trained on your business handles chat and text inquiries, and routes to you anything it should not answer alone.
  • A daily brief instead of a full inbox — an agent reads the day’s activity in your system and reports what needs you and what does not.
  • The system knows your business — a private knowledge base and memory built from how you work, grounding every agent above.
  • See the work as it happens — a branded dashboard showing what each agent did and what came of it.
  • A 60-minute onboarding training call — you leave knowing how to run it.
Book My Scoping Call

Plan terms: $497/month (or $247/month for Essentials), charged today and then automatically every month on the same date until you cancel. No setup fee. Cancel anytime from your billing portal or by replying to any SwitchPoint email; cancellation takes effect at the end of the current billing month. There are no partial-month refunds. 30-day guarantee: if you're not satisfied, tell us in writing within 30 days after your go-live date and we'll refund the first month's fee and any renewal fee charged before your request (once per customer; the $499 website add-on is not refundable). Sold under the SwitchPoint Services Client Agreement.

Talk it through first — book a free 30-minute call.

Compare

What’s in each package.

Every tier includes everything above it. The list below is the whole system — nothing here is an add-on unless it says so.

Feature EssentialsAutomated Front OfficePersonalized Agentic System
Missed-call text-back on your number
AI chat on your website
Automatic response to every new lead
Online booking calendar
Every lead, call and text in one app
Onboarding training call
Automatic review request after a job
AI receptionist answering your phone
AI-drafted replies to your reviews
Seven-touch follow-up on every lead
Sales pipeline, first call to paid
Appointment reminders and no-show recovery
Automatic payment reminders
Scheduled re-engagement of past customers
AI agent that reworks your dormant lead list
AI support agent for customer questions
Daily brief of what needs you
Private knowledge base and memory
Branded dashboard of agent activity

30-Day Satisfaction Guarantee

We install your AI system, train you on it, and make sure everything works before it goes live. If you’re not satisfied within 30 days of go-live, every monthly charge to that date is refunded in full. No questions asked.

  • 30-day satisfaction guarantee, starting the day your system goes live.
  • If you’re not satisfied in those 30 days, every monthly charge to that date is refunded in full, for any reason, on request. Access ends when the refund is issued, and you can export your data for 30 days after that.
  • No setup fees, no long-term contract — month-to-month. Cancel anytime from your billing portal or by replying to any SwitchPoint email; cancellation takes effect at the end of the current billing month.

The same terms, word for word, in our Terms of Service. We take the risk so you don’t have to.

FAQ

Common questions, straight answers.

What exactly does SwitchPoint do?

We install AI-powered tools that run your front office — an AI receptionist that answers your phone, website chat, missed-call text-back, review automation, and lead follow-up. Everything is trained on your business and set up for you. You never configure a thing.

How is this different from hiring a receptionist?

A full-time receptionist earns a median $38,010 a year (U.S. Bureau of Labor Statistics, 2025), works one shift, and handles one call at a time. SwitchPoint costs a fraction of that, works 24/7/365, takes more than one call at a time, and follows up with every lead and asks for the review — automatically. There’s no comparison.

Do I need to be tech-savvy?

Not at all. We handle 100% of the setup. After installation, you get a training call plus a recorded walkthrough. The dashboard is simple — if you can check your email, you can manage your AI system.

Will the AI sound robotic?

No. It speaks naturally, handles back-and-forth conversation, books appointments, and routes urgent calls to you. Don’t take our word for it — the demo line on this page is the same AI that would answer your phone. Call it.

What happens if the AI can’t handle a call?

It stops instead of guessing. The caller gets a message taken, the conversation is flagged in your dashboard with the full transcript, and anything you’ve marked urgent routes straight to you. You always see what happened — nothing gets quietly dropped.

What does the system NOT do?

It doesn’t do the work. It captures every lead, responds automatically, books the job, and follows up around the clock — but the jobs it books still need you to show up and deliver. It runs your front office; you run your business.

Will my customers know they’re talking to an AI?

Yes. The receptionist introduces itself as an AI assistant and tells callers the call is recorded — that’s built into every receptionist we set up.

Where does my customer data live, and who can see it?

In your own account — your contacts, conversations, calendar, and phone number all live under your login. We access it to build and support your system, and you can revoke that access at any time. If you ever leave, you export it and it goes with you.

What industries do you work with?

Any small business that takes phone calls and appointments — HVAC, plumbing, dental, law firms, salons, auto repair, real estate, medical practices, restaurants, and many more. If your business misses calls or needs faster follow-up, we can help.

What if I don’t have a website?

The AI receptionist, missed-call text-back, follow-up and booking calendar all work without one — they run on your phone number and your calendar, not on a website. A site is a separate add-on rather than part of any package, and we’ll tell you on the walkthrough call whether one is actually worth it for your business. Texting under your business name needs a live site with a privacy policy and messaging terms. Every client gets a one-page version of that from us at setup; the add-on is the full five-page site.

Can I cancel anytime?

Yes. All plans are month-to-month with no setup fee. Cancel anytime from your billing portal or by replying to any SwitchPoint email; cancellation takes effect at the end of the current billing month. If you’re not satisfied in your first 30 days after go-live, every monthly charge to that date is refunded in full, for any reason. Access ends when the refund is issued, and you can export your data for 30 days after that.

What does the monthly fee cover?

The system and the support behind it: your AI tools (voice, chat, automations), your business phone number, text and email delivery, updates, and help when you need it. One flat monthly rate for the usage a typical single-location business needs — not a retainer for someone to “manage your marketing.”

Can I start with just one tool instead of a full package?

Yes. Plenty of businesses start with one tool — the AI receptionist on its own, or review automation alone. We scope it on your walkthrough call, and you can add more whenever you’re ready. If you want three or more, a package is usually the better deal.

How fast can you get me set up?

We schedule your go-live within 14 days of your setup call, once your setup form is in. You fill out one intake form, we configure everything, and we walk you through it on your launch call — nothing goes live until you’ve signed off.

Who owns the system once it’s built?

You control everything. The dashboard, the data, the conversations, the phone number — it’s all in your account. If you ever leave, your data goes with you.

Where do I log in?

On the web at app.getswitchpoint.com, or in the LeadConnector app on your phone, with the email and password from your invitation. Everything you need, including password help, is at getswitchpoint.com/login.

Ready to see what AI can do for your business?

It starts with your free AI audit — no obligation, no pressure, no jargon.

Get My Free AI Audit Or call us first

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