Appliance repair
AI call answering for appliance repair companies
The fridge quit at 10 pm. The call ends with a visit booked and the model number on file.
Built for appliance repair companies in your area.
Appliance callers need to give you three facts first. SwitchPoint asks for the brand, the model and the symptom, books the diagnostic visit and texts a request for a photo of the model sticker, so your tech can check parts before the drive.
The calls appliance repair companies get
- A refrigerator that stopped cooling, with food at risk
- A washer or dryer that quit mid-cycle
- Is it worth fixing, or should I replace it?
- What does the visit cost before any repair?
What the free audit checks for appliance repair companies
- Whether your Google listing names the brands and appliances you repair
- Whether a customer can request a diagnostic visit without waiting for office hours
Every audit also sets your reviews and replies beside the nearest rival and tests your website on a phone.
What a call sounds like
Illustrative example · Wednesday, 10 pm
Caller My refrigerator stopped cooling and I have a freezer full of food.
Your AI I can get a technician out. What brand is it, and is the freezer still cold or has it warmed up too?
Result Books a diagnostic visit. The repair quote comes after the technician has looked at it.
Text sent “A technician is booked to find out what failed. To bring the right part, reply with a photo of the sticker inside the door that shows the model and serial number.”
Illustrative example · after the job
Review ask “If the repair held up, a review that names the appliance and the brand helps the next owner of the same model decide to fix it instead of replacing it.”
See what missed calls cost you
Put your own numbers into the calculator, then see your packages and prices.