Septic
AI call answering for septic companies
The tank is backing up on a Sunday night, and a truck gets scheduled.
Built for septic companies in your area.
A septic problem rarely waits for business hours. SwitchPoint answers, sorts the backup from the routine pumping and books the truck. The caller is told to stop running water, and the customer hears from you again when the tank is due.
The calls septic companies get
- Sewage backing up into a tub or a floor drain
- An alarm going off on the system
- Routine pumping and inspections, including for a home sale
- How often does a tank need pumping, and what does it involve?
What the free audit checks for septic companies
- Whether your Google listing names pumping, inspections and repairs
- Whether a homeowner can book a pump-out or an inspection without a phone call
Every audit also sets your reviews and replies beside the nearest rival and tests your website on a phone.
What a call sounds like
Illustrative example · Sunday, 9 pm
Caller The tub is backing up and the system alarm is going off.
Your AI Let us get a truck out to you. Please stop using water for now. Do you know where the tank lid is, and is anything coming up through the floor drain?
Result Books an emergency pump-out visit.
Text sent “A truck is booked for tonight. Please stop running water and do not flush. Make sure we can reach the lid, and if it is under landscaping, tell us where it is.”
Illustrative example · after the job
Review ask “Is everything draining? When things are quiet again, a short review helps. We can also remind you when the tank is due for its next pumping.”
See what missed calls cost you
Put your own numbers into the calculator, then see your packages and prices.