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Hours and your emergency line

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Your hours and your emergency line come from your onboarding information, like everything else on your site. You don't edit them on the site yourself. To change either one, use the change-request form.

Filling in the form

  1. Under where on the site, say hours, or emergency line.
  2. Under what it says now, copy what the site shows today.
  3. Under what it should say, write it exactly the way you want it shown.

Writing your hours clearly

List every day you're open, with its opening and closing times, and say which days you're closed. Write it the way you'd want a customer to read it, because that's how it will appear.

Writing your emergency line

Write the emergency line exactly as it should appear on your site. If it's a phone number, give the full number and check every digit before you send.

What it costs

Changes like these are content changes, so they're free.

Adding a promo or seasonal line is different. That's $149 per change round (Illustrative).

Before you send

There's one active request at a time, and unclear requests may be sent back with a question. So send each change complete and exact.

Need a hand? Ask in the chat on this page, browse the rest of client help, or reply to any SwitchPoint email.